Frequently Asked Questions

There is an extensive list and it will depend which group you fall into. A member of our team will advise you.

These need to be paid directly into our account, please contact a member of are team  for our bank details, all future rent must be paid by standing order.

Yes, this can be arranged my contacting a member of are team for information.

At the age of 18 they must be on the tenancy.

Yes, tenants have the right to request pets in their property. If pets are accepted, additional rent charges may be added.

No, this is not allowed.

You can only decorate or make changes to the property with the landlord’s permission.

Yes for gas checks and property inspections and any maintenance issues, you will be notified of the date prior to this access being required. Please note, failure to allow access could result in your tenancy not being renewed and a charge.

The landlord is responsible for maintaining the property in a good state of repair, contact a member of stage to arrange this. If the damage is caused by yourself you would be expected to pay the cost of putting it right.

We require one months notice from your next due date. Please be aware that if you are in a fixed term tenancy you are liable for the rent and all utility bills until the fixed term ends. Once notice has been issued we will require access to the property to carry out any viewings.

No this is not the purpose of the bond. You must make all your rent payments on your due date.

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